KnifeForums.com - Intelligent Discussion for the knife enthusiast

Recent Topics
Recent Pictures
thumb_1492726062-20170420_094015.jpg
thumb_1491582663-thumb_23.jpg
Current Quote
"To educate a person in mind and not in morals is to educate a menace to society"
~ Teddy Roosevelt
Username Post: Queen Cutlery Warranty value        (Topic#942956)
wstwood
Master Member KnifeNut!
*
08-06-16 03:44.20 - Post#2626590    



I bought a knife from Queen cutlery. I put it in my collection and basically forgot about it for awhile. THEN I tried to carry it and it only took 5 seconds to realize that my $80 knife was broken before it was ever used!

Queen told me no problem mail it back to them and they would fix it for me free of charge! WONDERFUL!

So I mailed it back in for repair of the broken back spring. A brand new knife never carried or used. An $80 investment that would have been a loss were it not for Queens lifetime warranty.

NOW here we are 10 or 11 months later and STILL NO KNIFE!

I have contacted Queen Cutlery and been assured it would be rushed through repair at 8 months. NOW more than 2 months later I still do not have a knife back from them.

Beware people! A warranty for life is WORTHLESS if the company making the warranty refuses to effect repair or return your knife.

QUEEN Cutlery is the company! Buyer beware!
 
Icon Legend Permissions & Sharing Options Topic Options
Print Topic


354 Views
KnifeForums.com - Intelligent Discussion for the knife enthusiast
KnifePromotions

arenaro@verizon.net

FusionBB™ Version 3.2 | ©2003-2017 InteractivePHP, Inc.
Execution time: 0.065 seconds.   Total Queries: 65   Zlib Compression is on.
All times are (GMT-12.0). Current time is 12:04.52
Top