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Username Post: Queen Cutlery Warranty value        (Topic#942956)
Master Member KnifeNut!
08-06-16 03:44.20 - Post#2626590    

I bought a knife from Queen cutlery. I put it in my collection and basically forgot about it for awhile. THEN I tried to carry it and it only took 5 seconds to realize that my $80 knife was broken before it was ever used!

Queen told me no problem mail it back to them and they would fix it for me free of charge! WONDERFUL!

So I mailed it back in for repair of the broken back spring. A brand new knife never carried or used. An $80 investment that would have been a loss were it not for Queens lifetime warranty.

NOW here we are 10 or 11 months later and STILL NO KNIFE!

I have contacted Queen Cutlery and been assured it would be rushed through repair at 8 months. NOW more than 2 months later I still do not have a knife back from them.

Beware people! A warranty for life is WORTHLESS if the company making the warranty refuses to effect repair or return your knife.

QUEEN Cutlery is the company! Buyer beware!
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